All orders can be cancelled until they are shipped. If you would like to modify or cancel your order, you must contact us within 12 hours after purchase. Once the packaging and shipping process has started, it can no longer be cancelled.
We offer a 100% money back guarantee on all products that are defective or damaged during shipping. Just let us know and we will provide a return address along with a replacement or refund as preferred.
If you are unsatisfied with your order – please reach out to our support team and we will do our best to ensure satisfaction!
Customers will be responsible for return shipping fees.
Refunds are not valid if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do so by using our Contact Us page.